EXCLUSIVE: See Jokey Tales Zuku Users Are Posting Online!

It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them — Steve Jobs

Forbes baptized the quote “a dangerous lesson” 

Yes, that was an eye-opener to me too.

Have you heard of this push #MyZukuFiberStory?

It’s an internet service consumer education and awareness campaign on social media platforms by Zuku.

The home entertainment and communication service provider are giving its users chance to freely share personal testimonies with the company. If you have been experiencing terrible services you can now report.

But hey, it’s NOT a complaint form, it’s an open platform which means you can as well share your good stories and give Zuku a big hug online.

Someone close was arguing that innovation doesn’t come from asking customers what they want. I can’t affirm that, but the last time you gave your feedback, or an opinion to a company, did they act on it? 

Let’s take a look at some of the tales Zuku users are saying online

Oh. Well, let’s scroll down, there’s good ones, someone thinks Marsabit has been neglected.

So what’s the takeaway here, I think competitors are paying people to troll Zuku and lie about how much they like the service, because corporate world is cut-throat, and poor Zuku is a victim of cyberbullying. Maybe.

But you can never know, the only way is to try out.  Zuku Home

About ZUKU Fiber Services 

The triple play platform is the foundation of the group’s home entertainment strategy. High capacity Fiber optic network is currently being deployed directly to residential homes in Nairobi and Mombasa with construction to be extended to the other major cities in East Africa over the next few years.  Using a combination of HFC and GPON technologies the company has launched the first real triple play offering in sub Saharan Africa with residential speeds currently up to 50Mbps.